Shipping Policy

You agree to provide current, complete and accurate shipping information for all purchases made on The Site.

We reserve the right to limit the sales of the Products or Services to any person, geographic region or jurisdiction. This right may be exercised on a case by case basis.

Delivery costs vary depending on the location and the bulk of your order.

Location Cost * (Less than 3kg) Cost * (3kg and above or contains large item)
Within Accra GHC 15 – GHC 30 GHC 50
Outskirts Of Accra GHC 25 – GHC 35 GHC 50
Tema GHC 25 GHC 60
Other Regions*

*Delivery cost to other regions will depend on delivery service available and their charges. Express Delivery will attract an extra GHC10 charge in addition to the standard delivery cost.

Standard Delivery within Greater Accra Region: 1 – 4 working days.

Express Delivery within Greater Accra Region: 1 – 2 working days.

Standard Delivery Outside Greater Accra: 3 – 7 working days.

Delivery services outside Accra are fulfilled by FedEx, DHL or a third party delivery company whose services are available at a given point in time.

After your order is received, you will receive a notification when it has been dispatched. After it has been dispatched please allow the maximum of working days to receive your order. Please contact our Customer service team on +233559181777 or info@teaatheart.com if your order is not delivered after this time frame.

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